Ideally, to purchase a good from China would seem not difficult: it is sufficient to visit some exhibitions, negotiate the price and place an order, usually paying in advance once the lot is produced. Issues may occur once the products arrive, perhaps with lower quality than expected, making the experience so negative that one gives up to future purchases that could lead to interesting profits. That’s what Import Cina does, it takes care of the relationship between our Italian customers and our Chinese manufacturers, always looking for reliable suppliers, specialized in producing the items you’re looking for.
To ensure the quality requested, we start from our customer documentation and all their technical specifications (type of material to be used, heat treatment, surface treatment, etc.) to provide a first quotation to be reviewed, free of any obligation. If the price is accepted, then the prototype production begins, followed by samples’ production. If the samples match the quality required, a sample batch is made before the final production is established.
Here some of the most frequently asked questions from our clients
How can you guarantee the quality of the products coming from China?
We partner with reliable companies, and we subject all the products to strict quality controls before shipping, ensuring the maximum customer satisfaction.
How long is the delivery time?
Delivery time varies based on the type of item and quantity ordered, although we always aim to optimize the shipments time and ensure our customers punctual deliveries.
Can you offer products customization?
Absolutely. We work together with the customer to understand their customization needs to ensure that the products reflect their vision.